SHipping & HAndling

Please double-check that your shipping address is correct before you submit your order. If you discover your shipping address is incorrect, email mdexnaasia@gmail.com as soon as possible so it can be updated. Once the order has been shipped, the address cannot be changed.

MdexNa is not responsible for packages sent to a wrong address given by the buyer. 

If your package is returned to MdexNa because of an incorrect address, I would be happy to resend, you just have to cover the reshipment cost.

Please allow 2-3 weeks for processing and shipping items in stock. Additional time may be needed for pre-orders/custom pieces. A tracking number will be provided for all orders.

Orders will be shipped through USPS. As they update me on the delivery process, I am more than happy to update you. As of now, due to limited transportation availability Priority Mail 2-day and 3-day shipping will be extended to 3-day and 4-day. Tracking & insurance will still be provided.

For more detailed updates, please visit USPS.com